Privacy Policy

Effective Date: Aug 15, 2015
Entity: Trap Warranty Inc. (“iRecognize”, “we”, “us”, or “our”)
Website: www.irecognize.tech

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Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website or engaging with our services, you agree to this Privacy Policy.

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Information we collect

Information you provide

We may collect personal information when you:

  • Sign up as a property manager or service provider.
  • Submit a pest report.
  • Enabling us to enhance, customise or modify our services and comms.
  • Communicate with us directly (email, chat, phone).

Example of data:

  • Name, email address, phone number.
  • Company information (for B2B users).
  • Property or unit information.
  • Any other information you voluntarily provide.
Information we collect automatically
  • IP address.
  • Browser type and version
  • Pages visited and time spent.
  • Device information.
  • Cookies and similar tracking technologies.
Tenant-facing reports

When tenants submit reports through our platform, we may collect images, location data, and service requests. This information is used solely to fulfill service obligations.

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How we use your information

We may collect personal information when you:

  • Provide and maintain our services.
  • Process service requests and deliver pest control.
  • Communicate with you about your account.
  • Improve our platform and customer experience.
  • Send updates, marketing (if opted-in), and support notices.
  • Detect, prevent, and address security or technical issues.
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Sharing your information

We do not sell your personal data.

We may share your information with:

  • Licensed service providers and pest professionals to fulfill service requests.
  • Third-party tools used for analytics, communication, or CRM.
  • Legal or regulatory authorities if required by law or to protect our legal rights.
  • Affiliates or successors in the event of a merger, acquisition, or asset sale.
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Your rights & choices

You may:

  • Access or update your personal information.
  • Request deletion of your data (unless we are legally obligated to keep it).
  • Opt out of marketing communications.
  • Disable cookies through your browser settings.


To exercise your rights, contact us at: privacy@irecognize.tech

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Data retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

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Security

We implement reasonable physical, technical, and administrative safeguards to protect your data. However, no system is 100% secure - use our platform at your own risk.

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Children’s privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from minors.

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Data transfer (If outside the U.S.)

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.

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Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Continued use of our site after any changes indicates your acceptance.

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Contant us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

Trap Warranty Inc.
Attn: Privacy Officer
Email: privacy@irecognize.tech